新しく海外のamazonに販売者として登録した後に
「Action Required: Pay your seller account balance」という題名でamazonからメールがくるケースがあります。最下部に実際の内容を記載します。

クレジットカード会社によっては海外からの請求の場合に
不正請求の可能性があると判断し、自動的にブロックするケースがあるようです。
これはリスク回避の為に非常にありがたい機能なのですが、
クレジットカード会社によってはブロックしたらすぐに連絡をくれる会社もあれば、
〇天カードのように連絡を一切せず放置する会社もあります。

この場合は、すぐにサポートに電話し、
・ブロックの有無
・解除の依頼
を行いましょう。

また、この支払いができない状態が継続すると本格的にアカウントをサスペンドされ、
場合によっては復活不可になってしまうこともあります。
十分にご注意ください。



題名:Action Required: Pay your seller account balance


Greetings from the Amazon Marketplace team.

You have a balance due in your Amazon seller account. We attempted to charge your credit card for the balance, but it was declined.

For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable to Amazon. Please verify that the credit card information you have on file is correct, and contact your institution with questions related to the accuracy of the information you provided.

It is possible that the charge was declined due to a credit limit imposed by your bank. If that is the case, we will attempt to charge a lesser amount to your card as often as every 24 hours until the remaining balance in your seller account is paid in full.

If the card was declined for any other reason, you will need to update the credit card information in your seller account. Payment will be suspended until your credit card information has been updated. Go to Seller Account information to update your credit card.

Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.

As a reminder, for amounts you owe us, Amazon may charge any payment instrument you provide to us.

For more information, see Credit Card Information for Your Seller Account.

Thank you for selling on Amazon.

The Amazon Marketplace team